Family claims Jacksonville day care has bedbugs, DCF investigating

JACKSONVILLE, Fla. – June 4, 2019

A local father says a local day care kicked his son out of school after he and his wife complained that the center had bedbugs.

“It’s been several times that he came home with bug bites,” said Jacksonville father Ian Williams.

Williams tells Action News Jax Ryan Nelson his son came home with bites several times since January from the Saint Stephen Child Care and Learning Center.

But on May 30, he says his wife found one of the bedbugs crawling on their son at the facility.

Action News Jax obtained letters from the center to the Williams family, which show it did not believe there was an infestation.

However, it immediately removed kids from the classroom and used a bug fogger.

In another letter, the day care ended its relationship with the family citing respect issues, and violations of its rules.

The Williams family has a different interpretation of that letter.

“Pretty much their position was, ‘We’d rather sweep it under the rug and keep it quiet than to actually address the problem,’” said Williams.

Nelson went to the day care asking if there was anything they could like to say. A manager told Nelson it was under investigation, before asking him to leave.

We looked through DCF records, and found records of more than a dozen inspections in the past three years.

While there were other noncompliance issues found, none of them dealt with bugs or cleanliness issues.

“When a kid comes home and complain about getting bit by bugs, and we actually go pick him up, and there’s bugs actually crawling on him, you know, any parent is going to have a concern about that,” said Williams.

The family said it was under DCF investigation. DCF confirms it is looking into the matter.