Bed Bug Outbreak at Retirement Center for Seniors in Spokane – Legal Action Next
They’re creepy and crawly and the last thing you’d want to find in your home. Some residents in a Spokane senior housing complex say their building is infested with bed bugs, and that their property managers aren’t handling the situation correctly. The residents at Clare View South believe the property managers should be doing more to check and treat for bed bugs, but the property manager explains they are doing what they can.
“After I started having problems four months ago with active bites and welts, I found out it was introduced into the complex about a year ago,” said resident Marty Hicks.
“I started getting bit up,” said resident Toni Mastronarde. “My whole left arm was covered in bites.”
Clare View South property manager Patricia Webster said there has been an increase of bed bugs at the complex.
“To date, we’ve treated seven units for bed bugs here at Clare House,” she explained.
But Webster says they are doing what they can to pro-actively and responsibly address the situation.
“When we first started to receive the complaints, we sent those out to a professional pest control extermination company, and since then, we’ve purchased about $10,000 worth of heat treating equipment,” she said.
Webster said if they find bed bugs in an apartment, Clare View maintenance staff will use the heating equipment to treat the apartment.
“They don’t have official training in exterminating, but they do have training in the heat treat equipment,” she said.
If there is still a problem, property managers will bring in a professional exterminator, but the residents believe the problem won’t go away until Clare View brings in professional exterminators to treat the entire building, not just individual rooms.
“[Maintenance staff doesn’t] look for them in a proper way,” Mastronarde said. “They don’t know what they’re doing, and everybody is inconvenienced and miserable.”
Pointe Pest Control says trying to get rid of these bugs on your own can be very difficult.
“In an apartment complex you have common walls, common plumbing, common electricity,” said Raymond Vanderlouw with Pointe Pest Control. “So if you do a treatment in one apartment there’s a chance you can get them in other apartments.”
These residents hope the bed bugs will move out soon, so they can stop feeling like they have to.
Some of the residents are now considering legal action against Clare View because of the bed bug problem. They also say Clare View has charged residents for the bed bug treatments, but property manager Patricia Webster says to date, only one person has been charged.
Clare View management explained it will have professional exterminators come assess the bed bug situation on Monday, October 5.